Frequently Asked Questions
How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.
What areas do you manage properties in?
We manage luxury properties across Dubai’s most popular locations including Dubai Marina, Downtown Dubai, Palm Jumeirah, Business Bay, JBR, Bluewaters Island, and Jumeirah Lake Towers.
How much can I earn from my property?
Earnings vary based on location, property size, and season. On average, our property owners see 20-30% higher returns compared to long-term rentals. We provide a free income estimate during our initial consultation.
How long does it take to set up my property?
The setup process typically takes 2-3 weeks from initial inspection to first listing. This includes documentation, professional photography, and platform optimization.
Can I use my property when I want?
Absolutely! You can block dates for personal use at any time through our owner portal. We recommend booking your personal dates in advance for better revenue planning.
What is your commission structure?
We charge a competitive 20% commission on bookings, which covers all property management services including housekeeping, guest communication, maintenance coordination, and 24/7 support.
How do you handle maintenance issues?How do you handle maintenance issues?
We have a network of trusted vendors and contractors available 24/7. Minor issues are handled immediately, and we consult with owners for major repairs. All maintenance costs are transparent and approved before work begins.
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